Información para el paciente

Nuestra guía de información al paciente ha sido elaborada para familiarizarle con nuestros servicios y proporcionarle información útil durante su estancia con nosotros.

Portal del paciente

Nuestro Portal del Paciente es un recurso en línea para que los pacientes accedan a sus historiales médicos personales de forma segura y privada.

Pago de facturas

Nos complace ofrecer una cómoda opción de pago de facturas en línea para los servicios del Hospital y Clínica Wray.

Admisiones

El ingreso hospitalario lo gestiona el médico de atención primaria (médico, ATS o enfermero). Deberá traer su tarjeta de seguro privado, Medicare o Medicaid. Se firmará un consentimiento para permitir que el hospital le proporcione la atención adecuada y para permitir el acceso a su información médica a su proveedor de seguros. Toda la información será estrictamente confidencial. La normativa HIPAA, de obligado cumplimiento a nivel federal, impone restricciones al modo en que se divulga y maneja la información de los pacientes dentro del centro.

Objetos de valor

Recomendamos a todos los pacientes que dejen sus objetos de valor (dinero, joyas, etc.) en casa o al cuidado de alguien de confianza. No podemos responsabilizarnos de la pérdida de objetos de valor guardados en la habitación de un paciente.

Habitaciones de pacientes y teléfonos

Los pacientes disponen de habitaciones privadas. Cada habitación está equipada con un teléfono para uso del paciente donde se pueden hacer y recibir llamadas locales. Las llamadas de larga distancia pueden hacerse a cobro revertido o adquiriendo una tarjeta telefónica en el mostrador de enfermería. Las bandejas de comida para familiares directos están disponibles por un precio mínimo. Pida más información a la enfermera de guardia.

Recursos

Authorization to Release Medical Information

To receive copies of your health information please complete the form and bring it with you to pick up your records.

Hours: Monday – Friday | 8 am to 5 pm
Phone: (970) 332-2214
Fax: (970) 332-4017
Email: WCDHMedicalRecords@bannerhealth.com

 

Notice of Health Information Privacy Practices

This notice discusses how your medical information may be used and disclosed and how you can gain access to this information.

 

WCDH will, as a courtesy to you, file a claim with your insurance company for services that you incurred as a patient. Please provide us with accurate and timely information. To ensure that we have the most up to date insurance information, please provide a copy of your insurance card. Your insurance policy is an agreement between you and your insurance carrier. You are encouraged to verify your benefits with your insurance company to ensure that services are covered under your insurance plan. You are responsible for any charges that are not covered by your plan. If you do not have limited or no insurance coverage, please contact our Business Office to discuss options that may be available to you.

WCDH is happy to provide an estimate of cost for any service or procedure. In order to provide the most accurate information, please provide a complete description of the services ordered by your provider. Estimation of services is a good faith estimate only. While we make every effort to ensure the accuracy of our cost estimates, it is not a guarantee of the final cost of the service.

If you have questions about your bill, please contact the business office during our regular business hours of 8:00 AM ­ 5:00 PM Monday through Friday.

 

WCDH is dedicated to providing quality healthcare to all patients regardless of age, sex, race, religion, national origin and/or ability to pay.

Wray Community District Hospital is committed to providing charity care to persons who have healthcare needs and are uninsured, under-insured, ineligible for a government program, or who are otherwise unable to pay, for medically necessary care based on their individual financial situation.

 

WCDH Price Transparency 

We are committed to helping you understand your charges and the billing process. The actual cost for services provided is unique to each patient and may vary from one patient to another. Contact a WCDH Patient Financial Counselor at 970-332-2365 or your insurance provider for a better understanding of charges, amounts insurance will cover, and amounts you may owe out-of-pocket.