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Patient Information

 Our patient information guide has been prepared to acquaint you with our services and provide you with useful information during your stay with us.

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Patient Portal

Our Patient Portal is an online resource for patients to access personal medical records in a safe, secure & private manner.

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Bill Pay

We are happy to provide a convenient online bill payment option for services at Wray Hospital and Clinic.

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Admissions

Hospital admission is arranged by the primary care provider (Doctor, PA, or Nurse Practitioner). You will need to bring your Private Insurance, Medicare or Medicaid card. A consent will be signed to allow the hospital to provide you with proper care and to allow access to you medical information from your insurance provider. All information will remain strictly confidential. Federally mandated HIPAA regulations put restrictions on how patient information is released and handled within the facility.

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Valuables

We encourage all patients to leave any valuables (money, jewelry, etc.) at home or in the care of someone you trust. We cannot be responsible for the loss of valuables kept in a patient’s room.

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Patient Rooms & Phones

Patients are provided with private rooms. Each room is equipped with a phone for the patient’s use where local calls can be made and received. Long distance calls may be made collect or a phone card may be purchased at the nurses’ desk. Meal trays for immediate family are available for a minimal fee. Ask the nurse on duty for further information.

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Resources

  • mMedical Records
  • ~Privacy Practice
  • Insurance & Billing
  • Financial Assistance
  • Price Transparency
    • Authorization to Release Medical Information

    To receive copies of your health information please complete the form and bring it with you to pick up your records.

    Hours: Monday – Friday | 8 am to 5 pm
    Phone: (970) 332-2214
    Fax: (970) 332-4017
    Email: WCDHMedicalRecords@bannerhealth.com

     

    Download Form
    Notice of Health Information Privacy Practices

    This notice discusses how your medical information may be used and disclosed and how you can gain access to this information.

     

    View Notice

    WCDH will, as a courtesy to you, file a claim with your insurance company for services that you incurred as a patient. Please provide us with accurate and timely information. To ensure that we have the most up to date insurance information, please provide a copy of your insurance card. Your insurance policy is an agreement between you and your insurance carrier. You are encouraged to verify your benefits with your insurance company to ensure that services are covered under your insurance plan. You are responsible for any charges that are not covered by your plan. If you do not have limited or no insurance coverage, please contact our Business Office to discuss options that may be available to you.

    WCDH is happy to provide an estimate of cost for any service or procedure. In order to provide the most accurate information, please provide a complete description of the services ordered by your provider. Estimation of services is a good faith estimate only. While we make every effort to ensure the accuracy of our cost estimates, it is not a guarantee of the final cost of the service.

    If you have questions about your bill, please contact the business office during our regular business hours of 8:00 AM ­ 5:00 PM Monday through Friday.

     

    (970) 332-4811
    WCDH is dedicated to providing quality healthcare to all patients regardless of age, sex, race, religion, national origin and/or ability to pay.

    Wray Community District Hospital is committed to providing charity care to persons who have healthcare needs and are uninsured, under-insured, ineligible for a government program, or who are otherwise unable to pay, for medically necessary care based on their individual financial situation.

     

    Financial Assistance Application
    Financial Assistance Policy
    Plain Language Summary
    WCDH Price Transparency – 2021.

    We are committed to helping you understand your charges and the billing process. The actual cost for services provided is unique to each patient and may vary from one patient to another. Contact a WCDH Patient Financial Counselor at 970-332-2365 or your insurance provider for a better understanding of charges, amounts insurance will cover, and amounts you may owe out-of-pocket.

     

    Access the Transparency Tools